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Merge pull request #4272 from vespa-engine/revert-4268-marlon/security/identity-verification-guide
Revert "security: add identity verification guide for Support rutines"
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en/cloud/security/guide.md

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### Permissions
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To support different permissions for clients, it is possible to limit the permissions of a client. Only `read` or `write` permissions are supported.
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To support different permissions for clients, it is possible to limit the permissions of a client. Only `read` or `write` permissions are supported.
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#### Request mapping
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The request actions are mapped from HTTP method. The default mapping rule is:
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#### Example
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Create 3 different certificates, for three different use cases:
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Create 3 different certificates, for three different use cases:
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* Serving - `read`
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* Ingest - `write`
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* Full access - `read, write`
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#### Create tokens using the console
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Tokens are managed in the console under **Account > Tokens**. All tokens are identified by a name, and can contain multiple versions to easily support token rotation.
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Tokens are managed in the console under **Account > Tokens**. All tokens are identified by a name, and can contain multiple versions to easily support token rotation.
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To create a new token:
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1. Click **Add token**
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1. Enter a name for the token, note that this name must also be referenced in the application later.
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* tokens are sent as a header with every request
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* since they are part of the request they are also more easily leaked in log outputs or source code (e.g. curl commands).
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It is therefore recommended to
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It is therefore recommended to
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* create tokens with a short expiry (keeping the default of 30 days).
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* keep tokens in a secret provider, and remember to hide output.
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* never commit secret tokens into source code repositories!
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For cases where the Vespa Team needs access to the application's data to provide
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support, the Vespa support personnel can request access after an explicit approval
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from the customer in the open support case.
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## Identity verification
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In some cases, Vespa Support may need to verify your identity before providing
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assistance with sensitive operations, such as resetting your password or making
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changes to your account.
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For more information, see the [Identity Verification Guide](identity-verification.md).

en/cloud/security/identity-verification.md

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