diff --git a/docs/agentic-automations.mdx b/docs/agentic-automations.mdx
index 60a44b82..7b547826 100644
--- a/docs/agentic-automations.mdx
+++ b/docs/agentic-automations.mdx
@@ -63,4 +63,4 @@ A KPI Monitor watches a metric you care about and ships a personalized digest on
 
 <Note>
   Have feedback or want to help shape what's next for Agentic Automations? Reach out to your account manager and ask to be connected with our product team.
-</Note>
\ No newline at end of file
+</Note>
diff --git a/docs/response-times.mdx b/docs/response-times.mdx
index 338ff8fb..50b46cfb 100644
--- a/docs/response-times.mdx
+++ b/docs/response-times.mdx
@@ -39,7 +39,7 @@ Our Support Engineers are located all over the world – in San Francisco, Barce
 
 ### AI Help Chat
 
-If you're logged into Mixpanel, you can access the AI Help Chat via the Help Menu. This allows you to open a ticket with Support (FRTs apply) or troubleshoot your issue with the AI Help Chat agent.
+If you're logged into Mixpanel, you can access the AI Help Chat via the Help Menu. This allows you to open a ticket with Mixpanel Support (FRTs apply) or troubleshoot your issue with the AI Help Chat agent directly. As opposed to the [Mixpanel Agent](/docs/mixpanel-agent), the AI Help Chat does not have access to your reports and data. The AI Help Chat can assist in troubleshooting most issues and escalate to Mixpanel Support if necessary. 
 
 ## Ticket Priority Definitions