Jellyfin backup is unreliable.

[gitttt54]

Hello,

I'm using master-20250503-d36edb56 on Unraid via Community Applications. Jellyfin is on the same machine/network.

I added a new backend for Jellyfin for a non admin Jellyfin user, via
URL http://192.168.178.242:8096
API Key
Backend Unique ID
[x] import
[ ] export
[x] Webhook match user
[x] Webhook match backend
no Additional options

The main.servername.initial_backup.json is only 2 bytes small and contains only ]

After 3 days the backup main.servername.20250504.json.zip was about 3MB (which is about the size the plex backup is so that "looked" quite ok)

When I start the backup manually via Tasks>Backup>Run via console,
the zip file is about 370KB in size after finish.
When I again start the backup manually via Tasks>Backup>Run via console,
the zip file is about 250KB in size after finish.

Unfortunately, the manual backup had overwritten the scheduled backup file, so I have nothing to compare now.

Looking inside the json from the both manual backups, I recognize that many movies/episodes are missing in each backup. seems to be randomly.

app.log shows many lines like (both for series and movies):

[2025-05-02T07:07:25.532254+00:00] logger.ERROR: jellyfin.backup: Exception 'Symfony\Component\HttpClient\Exception\TimeoutException' was thrown unhandled during 'Jellyfin: main@servername' library 'Series' request. 'Idle timeout reached for "http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=129000".' at '/vendor/symfony/http-client/Chunk/ErrorChunk.php:55'. {"error":[],"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/","library":{"id":"43cfe12fe7d9d8d21251e0964e0232e2","type":"tvshows","totalRecords":136538,"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=129000"},"segment":{"number":130,"of":137.0,"size":1000},"exception":{"file":"/opt/app/vendor/symfony/http-client/Chunk/ErrorChunk.php","line":55,"kind":"Symfony\\Component\\HttpClient\\Exception\\TimeoutException","message":"Idle timeout reached for \"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=129000\"."}} []
[2025-05-02T07:07:25.532868+00:00] logger.ERROR: jellyfin.backup: Exception 'Symfony\Component\HttpClient\Exception\TimeoutException' was thrown unhandled during 'Jellyfin: main@servername' library 'Series' request. 'Idle timeout reached for "http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=130000".' at '/vendor/symfony/http-client/Chunk/ErrorChunk.php:55'. {"error":[],"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/","library":{"id":"43cfe12fe7d9d8d21251e0964e0232e2","type":"tvshows","totalRecords":136538,"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=130000"},"segment":{"number":131,"of":137.0,"size":1000},"exception":{"file":"/opt/app/vendor/symfony/http-client/Chunk/ErrorChunk.php","line":55,"kind":"Symfony\\Component\\HttpClient\\Exception\\TimeoutException","message":"Idle timeout reached for \"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=130000\"."}} []
[2025-05-02T07:07:25.533506+00:00] logger.ERROR: jellyfin.backup: Exception 'Symfony\Component\HttpClient\Exception\TimeoutException' was thrown unhandled during 'Jellyfin: main@servername' library 'Series' request. 'Idle timeout reached for "http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=131000".' at '/vendor/symfony/http-client/Chunk/ErrorChunk.php:55'. {"error":[],"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/","library":{"id":"43cfe12fe7d9d8d21251e0964e0232e2","type":"tvshows","totalRecords":136538,"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=131000"},"segment":{"number":132,"of":137.0,"size":1000},"exception":{"file":"/opt/app/vendor/symfony/http-client/Chunk/ErrorChunk.php","line":55,"kind":"Symfony\\Component\\HttpClient\\Exception\\TimeoutException","message":"Idle timeout reached for \"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=131000\"."}} []
[2025-05-02T07:07:25.534127+00:00] logger.ERROR: jellyfin.backup: Exception 'Symfony\Component\HttpClient\Exception\TimeoutException' was thrown unhandled during 'Jellyfin: main@servername' library 'Series' request. 'Idle timeout reached for "http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=132000".' at '/vendor/symfony/http-client/Chunk/ErrorChunk.php:55'. {"error":[],"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/","library":{"id":"43cfe12fe7d9d8d21251e0964e0232e2","type":"tvshows","totalRecords":136538,"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=132000"},"segment":{"number":133,"of":137.0,"size":1000},"exception":{"file":"/opt/app/vendor/symfony/http-client/Chunk/ErrorChunk.php","line":55,"kind":"Symfony\\Component\\HttpClient\\Exception\\TimeoutException","message":"Idle timeout reached for \"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=132000\"."}} []
[2025-05-02T07:07:25.534708+00:00] logger.ERROR: jellyfin.backup: Exception 'Symfony\Component\HttpClient\Exception\TimeoutException' was thrown unhandled during 'Jellyfin: main@servername' library 'Series' request. 'Idle timeout reached for "http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=133000".' at '/vendor/symfony/http-client/Chunk/ErrorChunk.php:55'. {"error":[],"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/","library":{"id":"43cfe12fe7d9d8d21251e0964e0232e2","type":"tvshows","totalRecords":136538,"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=133000"},"segment":{"number":134,"of":137.0,"size":1000},"exception":{"file":"/opt/app/vendor/symfony/http-client/Chunk/ErrorChunk.php","line":55,"kind":"Symfony\\Component\\HttpClient\\Exception\\TimeoutException","message":"Idle timeout reached for \"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=133000\"."}} []
[2025-05-02T07:07:25.535347+00:00] logger.ERROR: jellyfin.backup: Exception 'Symfony\Component\HttpClient\Exception\TimeoutException' was thrown unhandled during 'Jellyfin: main@servername' library 'Series' request. 'Idle timeout reached for "http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=134000".' at '/vendor/symfony/http-client/Chunk/ErrorChunk.php:55'. {"error":[],"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/","library":{"id":"43cfe12fe7d9d8d21251e0964e0232e2","type":"tvshows","totalRecords":136538,"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=134000"},"segment":{"number":135,"of":137.0,"size":1000},"exception":{"file":"/opt/app/vendor/symfony/http-client/Chunk/ErrorChunk.php","line":55,"kind":"Symfony\\Component\\HttpClient\\Exception\\TimeoutException","message":"Idle timeout reached for \"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=134000\"."}} []
[2025-05-02T07:07:25.535908+00:00] logger.ERROR: jellyfin.backup: Exception 'Symfony\Component\HttpClient\Exception\TimeoutException' was thrown unhandled during 'Jellyfin: main@servername' library 'Series' request. 'Idle timeout reached for "http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=135000".' at '/vendor/symfony/http-client/Chunk/ErrorChunk.php:55'. {"error":[],"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/","library":{"id":"43cfe12fe7d9d8d21251e0964e0232e2","type":"tvshows","totalRecords":136538,"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=135000"},"segment":{"number":136,"of":137.0,"size":1000},"exception":{"file":"/opt/app/vendor/symfony/http-client/Chunk/ErrorChunk.php","line":55,"kind":"Symfony\\Component\\HttpClient\\Exception\\TimeoutException","message":"Idle timeout reached for \"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=135000\"."}} []
[2025-05-02T07:07:25.536589+00:00] logger.ERROR: jellyfin.backup: Exception 'Symfony\Component\HttpClient\Exception\TimeoutException' was thrown unhandled during 'Jellyfin: main@servername' library 'Series' request. 'Idle timeout reached for "http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=136000".' at '/vendor/symfony/http-client/Chunk/ErrorChunk.php:55'. {"error":[],"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/","library":{"id":"43cfe12fe7d9d8d21251e0964e0232e2","type":"tvshows","totalRecords":136538,"url":"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=136000"},"segment":{"number":137,"of":137.0,"size":1000},"exception":{"file":"/opt/app/vendor/symfony/http-client/Chunk/ErrorChunk.php","line":55,"kind":"Symfony\\Component\\HttpClient\\Exception\\TimeoutException","message":"Idle timeout reached for \"http://192.168.178.242:8096/Users/0fd2bc306ffe4ed0bc58d547e31c49e1/items/?sortBy=DateCreated&sortOrder=Ascending&collapseBoxSetItems=false&parentId=43cfe12fe7d9d8d21251e0964e0232e2&recursive=true&enableUserData=true&enableImages=false&excludeLocationTypes=Virtual&fields=ProviderIds%2CDateCreated%2COriginalTitle%2CSeasonUserData%2CDateLastSaved%2CPremiereDate%2CProductionYear%2CPath%2CUserDataLastPlayedDate%2CAirTime%2CCustomRating%2CDateCreated%2CDateLastMediaAdded%2COverview%2CGenres&includeItemTypes=Movie%2CEpisode&limit=1000&startIndex=136000\"."}} []

task.20250502.log via pastebin

Can anyone tell me how to get the backup RELIABLE, means every movie/episode will be backuped everytime, I start a manual backup?

[arabcoders]

Hello,

No worries, the backup is reliable, your issue as being reported in the logs is timeout reached which means jellyfin is taking too long to response for the request and thus triggering timeout errors. If you cant fix the source of this problem, then please follow this guide Sync operations are failing due to request timeout?

on how to increase timeout for the backend

[gitttt54]

Thank you, I did reload and also updated/restarted the container. No changes to my Edit (error) above.

Also, I'm very sorry, but I can't find a way, nor a setting to manually start the backup in sequential mode anywhere in the GUI.
I must be blind...

[arabcoders]

Thank you, I did reload and also updated/restarted the container. No changes to my Edit (error) above.

Also, I'm very sorry, but I can't find a way, nor a setting to manually start the backup in sequential mode anywhere in the GUI.

I must be blind...

No worries, please read the readme update on how to setup this new mode.

Im also worried that that somehow your config is in broken state right now. if thats the case simply delete and re-add or edit the seevers.yaml file to fix the issue with the config it should look like

backend:
  options:
    client:
      timeout: 600

edit: ok this seems to be bug in webui sorry about that.

[gitttt54]

Thank you again for the quick and qualified help!
The servers.yaml looks good, so everything worked initially.

I've read the read.me reguarding to send requests sequentially to the backends and set the env up as requested.

After 2 manual backups and comparing the .json content, they're both equal as expected!

Grrrrrreat :-)

[arabcoders]

Glad to everything is working for you.

[gitttt54]

just came here again to say, with all your suggestions, it works like a charm! thank you very much!

[arabcoders]

We have implemented a sequential mode to satisfy low hardware requirements in master-20250505-7a478325